Department of Redundancy Department

May 23rd, 2007

AOL TV Select a Provider Prompt (Thumb)This beauty comes courtesy of AOL Television. For months now, I’ve been searching for the ultimate TV listings and have looked at Yahoo TV, TV Guide, MeeVee, TV.com, ZAP2IT, AOL Television, and countless others. So far, I haven’t found one that I absolutely love so the search continues. While conducting my search, I took a look at AOL Television’s guide. In their guide listings, when I enter my ZIP code, I’m offered the following choices:

  • Time Warner Cable - Standard, Los Angeles, CA
  • Time Warner Cable - Digital Non-Reb, Los Angeles, CA
  • Time Warner Cable - Standard, Los Angeles, CA
  • Time Warner Cable - Digital Non-Reb, Los Angeles, CA

First of all, as a consumer, how am I supposed to know what “Digital Non-Reb” means? Even if for some reason, I knew, why is each option listed twice? Of course, this ultimately ends up being Time Warner Cable’s fault since they’re the one providing the names. This only goes to show that the merger of AOL and Time Warner is really paying off. Only together can they create such a crappy user experience.

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